UK NFS Limited


Privacy Policy

This privacy policy details the information that is required from the Client to make Transactions and how the personal information is handled and managed.

The information that is required from the Client shall be provided via the website, site that is owned and operated by UK NFS Limited (DBA/ Valutrans), or the mobile application. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

Required information from Client

Valutrans shall require the following data from Client:

• Contact information such as name, title, email address, mailing address, phone number.

• Identity document (for example passport information)

• Unique Identifiers such as user name, account number, password

• Billing information such as a credit card number and billing address

• Date of birth


Use of Information

Valutrans shall use the information to:

• Register you with an account

• Provide the Services as described in the Terms and Conditions

• Fulfill your Transaction Request

• Send you a confirmation

• Send you requested service information

• Forward promotions, advertisement material and newsletters.

• Comply with our legal and regulatory obligations


You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us.



Beneficiary Information

Client shall also provide Valutrans with personal information of the Beneficiaries, about others, such as name and identifiers, address, phone number, bank account details or email address.

Information to be Shared

Valutrans shall share Clients personal information with third parties only in the manner described in the Terms and Conditions, such as credit reference agencies to verify your identity or to Clients Beneficiary of the money transferred through the Service.

We may provide part of Clients personal information (not banking details) to Valutrans network of Correspondents that provide the settlement services to the Beneficiaries. The Correspondent companies are obligated to use Clients personal information only as necessary to provide these services.

We may also disclose your personal information

• as required by law such as to comply with a court order, subpoena, or similar legal process,

• when we believe in good faith that disclosure is necessary to protect Valutrans rights, fulfil our legal or compliance obligations, protect your safety or the safety of others, investigate fraud, or respond to a governmental or regulatory request,

Cookies and Tracking Technology

Technologies such as: cookies, beacons, tags and scripts are used by Valutrans and our marketing partners, affiliates, or analytics or service providers. These technologies are used in analyzing trends, administering the website, tracking users’ movements around the website and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We use cookies to remember users’ settings, for authentication and for enhanced user experience. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited.

  • Logging Information.

As in most web sites, Valutrans gathers certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. Valutrans may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you and site functionality.

  • Local Storage Objects (HTML 5)

Valutrans uses Local Storage Objects (LSOs) such as HTML5 to store preferences. Third parties with whom Valutrans has partnered to provide certain features on our website or to display advertising based upon your Web browsing activity also use LSOs such as HTML 5. Various browsers may offer their own management tools for removing HTML5 LSOs.

  • Behavioral Targeting / Re-Targeting

Valutrans has/will partner with a third party to either display advertising on our website or to manage our advertising on other sites. Valutrans third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests.

Links to Other Web Sites

Our Site may include links to other Web sites whose privacy practices may differ from those of Valutrans. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Web site you visit.


The security of Client personal information is important to us. When Client enters certain information such as a credit card number on our order forms, we encrypt the transmission of that information using reasonable security measures. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore we cannot guarantee its absolute security.

Social Media Widgets

Valutrans website includes Social Media Widgets or Features, such as the Facebook Like button and Twitter button which are interactive mini-programs that run on our site to provide specific services from another company (e.g. displaying the news, opinions, music, etc). Personal information, such as your email address, may be collected through the Widget. Cookies may also be set by the Widget to enable it to function properly. Information collected by this Widget is governed by the privacy policy of the company that created it.


We display personal testimonials of satisfied customers on our website in addition to other endorsements, where you have agreed with a third party review site that we may do so.

Correcting and Updating Your Personal Information

You may request to review, delete or update your personal information to ensure it is accurate, which can be conducted in the website.

Valutrans will retain your information for as long as your account is active or as needed to provide you services, including a record of Client Transactions in the Website. If Client wishes to cancel the account or request that Valutrans no longer uses Client information to provide the services contact us. Valutrans will retain and use Client information as necessary to comply with its legal obligations, resolve disputes, and enforce agreements. Valutrans shall securely delete Client information when there is further need to retain it.

Notification of Privacy Policy Changes

Valutrans may update this privacy policy to reflect changes to our information practices. Any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this website or via a link from your mobile application prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Information

You can contact us about this privacy policy by writing or email us at the address below:

UK NFS Limited

(DBA/ Valutrans)

15 Dover Street

London, W1S 4LP

United Kingdom

Phone: +44 (0)20 7493 8344